Privacy Policy

Circulo Gentil, capital y servicios, S.L. (hereinafter gestordecreditos.com as a trademark), in application of the current legislation on the protection of personal data, informs that the personal data collected through the forms on paper or computer or web support, are included in the specific automated files of users of the services of Circulo Gentil, capital y servicios, S.L.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, consultancy and other activities related to Circulo Gentil, capital y servicios, S.L.

These data will not be disclosed to any entity outside of Circulo Gentil, capital y servicios, S.L. with the sole exception of legal obligation or mandate.

Circulo Gentil, capital y servicios, S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU) as well as in the organic law 3/ 2018 of 5 December on the protection of personal data and guarantee of digital rights. The exercise of these rights can be carried out by the user himself by email to: dpo@circulogentil.com or at the address: Avenida Maisonnave 28 bis Planta 4,03003 Alicante (Spain).

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Circulo Gentil, capital y servicios, S.L.

PURPOSE OF THE PROCESSING OF PERSONAL DATA

For what purposes will we process your personal data?

1. In case of contracting the services offered to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service..

2. Sending the requested information through the forms provided in digital or physical format..

3. Send bulletins (newsletters), as well as commercial communications of promotions and/or advertising of our company and/or the sector. In this case, there is a separate box on the forms and contracts to be filled in voluntarily by the user in order to receive this information.

We remind you that you may object to the sending of commercial communications by any means and at any time, by sending an e-mail to the address indicated above..

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained and their deletion is not requested.

Subsequently, they will be kept for the legally required periods (unless, in both cases, the processing is based on the User’s consent and the User revokes it, in which case they will be kept until such revocation is received).

We can therefore guarantee that your data will not be kept for longer than is necessary for the purposes described above, without prejudice to any retention that may be necessary for the formulation, exercise or defence of potential claims and/or as long as permitted by applicable law.

LEGITIMACY

The processing of your data is carried out on the following legal bases:

1. The request for information and/or the contracting of the services of Circulo Gentil, capital y servicios, S.L., the terms and conditions of which shall in any case be made available to you prior to any contract being concluded.

2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to carry out the contracting of services.

TARGET AUDIENCE

The data will not be communicated to any third party external to Circulo Gentil, capital y servicios, S.L., unless legally obliged to do so.

Optimal service delivery that Circulo Gentil, capital y servicios, S.L. offers may require other third parties to access the User’s personal data as processors.

In addition to the above, Circulo Gentil, capital y servicios, S.L. may transfer or communicate personal data in order to fulfil its obligations to the Public Administrations in the cases required in accordance with the legislation in force at any given time and, where appropriate, also to other bodies such as the State Security Forces and Corps and the Judiciary.

USER RIGHTS

Circulo Gentil, capital y servicios, S.L., informs the User of the possibility of exercising the rights of access, rectification, opposition, deletion, portability and limitation of processing, as well as the right to refuse the automated processing of personal data collected by Circulo Gentil, capital y servicios, S.L. through its website www.gestordecreditos.com

These rights may be exercised free of charge by the User, and, where appropriate, whoever represents him/her, by means of a written and signed request addressed to the following address: Circulo Gentil, capital y servicios, S.L. at Avenida Maisonnave 28 bis Planta 4 03003 Alicante. This request must include the following information: name and surname of the User, address for notification purposes, photocopy of the National Identity Card or Passport, and the specific request. Likewise, we inform you that the User may also exercise the aforementioned rights by sending an e-mail to the following address: dpo@circulogentil.com

In addition to the aforementioned rights, the User shall have the right to withdraw the consent given at any time by means of the procedure consent granted at any time by means of the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to the withdrawal of consent. Both Circulo Gentil, capital y servicios, S.L. as well as the entities of the group to which it belongs, may continue to process the User’s data to the extent permitted by applicable law. Circulo Gentil, capital y servicios, S.L. reminds the User that he/she has the right to lodge a complaint with the relevant supervisory authority.

SECURITY MEASURES IMPLEMENTED

Circulo Gentil, capital y servicios, S.L. undertakes to comply with its obligation to maintain the secrecy of personal data and its duty to store them, and will adopt the necessary measures to avoid their alteration, loss, unauthorised processing or access, in accordance with the provisions of the applicable regulations.

www.gestordecreditos.com has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, in accordance with the provisions of the applicable regulations.

Circulo Gentil, capital y servicios, S.L. privacy-conscious entity, in order to reinforce the confidentiality and integrity of information in its organisation, continuously monitors, controls and evaluates its processes to ensure respect for the privacy and security of information, in accordance with international standards.

PROTECTION OF INFORMATION

Circulo Gentil, capital y servicios, S.L. makes backup copies of the contents hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time that has elapsed since the last backup.

The services offered, except for the specific backup services, do not include the replacement of the contents kept in the backup copies carried out by Circulo Gentil, capital y servicios, S.L., when this loss is attributable to the user; in this case, a tariff will be determined according to the complexity and volume of the recovery, subject to the user’s acceptance.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Circulo Gentil, capital y servicios, S.L.

COMMERCIAL COMMUNICATIONS

The website www.gestordecreditos.com shall not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients thereof.

In the case of users with whom there is a prior contractual relationship,
Circulo Gentil, capital y servicios, S.L. shall be authorised to send commercial communications relating to products or services that are similar to those initially contracted with the customer.

In any case, the user, after proving their identity, may request that no further commercial information be sent to them through the aforementioned channels.